Welcome to the Shaiya Diversity Support Center

In order to provide support for our players, we try to respond to your tickets within 24 hours. Please note that the actual response time may be sooner or later depending on availability of staff. Please do not create several tickets for the same problem you need assistance with or your waiting time will increase drastically. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Please note that we can only guarantee English or German support at this time.